Workday Professional Services Automation

I like having all of my information (benefits, compensation, profile) in one place that I can access easily. It helps a lot when new employees come and training is required. I always am able to find what I am looking for, as long as I am sure what that is. It also helps generate analytics and is able to assess how our employee profile is as a whole.

Best and powerful access control management ability and the functions for reports creation are excellent and the overall management quality with Workday Professional Services Automation is incredible. The collaboration strategy and the effective team communication through this software are amazing and very easy scheduling and data management platform with an easy and simple dashboard to configure.

Workday Professional Services Automation is a great product for large companies that have standardized, repetitive processes. The ability to automate tactical HR tasks is essential for business productivity, and Workday Professional Services Automation delivers well in this area. However, when a non-standardized process occurs, it is difficult to modify the system in a way that doesn't create confusion for the end-user, resulting in a less than desirable HR experience. For example, when my small company was acquired, our parent business utilized the software for transferring employees from the acquired business to the parent business to ensure they could sign up for health benefits, payroll, etc on Day 1; but, because every form is interrelated, the in-house Workday team was either unable or unwilling to change their workday "standard" fields for offer letters. As VP of HR for the acquired team, I had to meet one-off with each acquired employee to reassure them that certain clauses in the standard offer letter would not apply, explain why their personal email addresses were being used instead of their business ones, and assure them that they were being fully vested/transferred employees and were not considered "new employees" like the offer letter stated, etc.

Well suited *Keeping Track of hours worked, time off, and balances of different time pools(Pto, Vto,etc) *Easy to request changes to time/schedule *Easy to access Learning Modules created by A company in order to assist in job role *Easy to find information of needed persons in the directory system Less appropriate *Reports/Tasks page may feel like an information overload, it is thorough but not exactly visually friendly for average employee. *Not as useful for less structured jobs that don't have need for strict time keeping or reporting, as most of workday involves accuracy and thoroughness.

With workday support options, I would like to see a more immediately responsive response option. Possibly a chat or a responsive email response team would be helpful.

Its getting more streamlined with update but still has many tools that are unexplained/ not defined well